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Restaurant Retention and Hiring Strategies

Hiring restaurant employees: Make the most of retention and hiring strategies during the pandemic The perennial challenge of staffing in the labour-intensive foodservice industry has only been exacerbated by the COVID-19 pandemic. Widespread staffing shortages as restaurants reopen, coupled with serious financial losses due to long p...
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Managing guest expectations during times of constant change

Managing guest expectations during times of constant change through effective communications tactics     Keeping your guests informed and up to date about what to expect when dining at your establishment has never been so critical to the success of your foodservice operation. The restaurant industry remains in a state of constant ...
Waiter wearing mask and wiping down table

Take steps now to make your restaurant staff feel safe

Take Steps Now to Make your Restaurant Staff Feel Safe     It’s a fact. Restaurants across Canada are on the brink of reopening, whether to patio dining, in-restaurant meals, or both. Diners are understandably excited to return to their favourite culinary haunts. But what about restaurant staff, many of whom have been furlou...
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How’s your mental health during Covid?

How’s your mental health during Covid?     Even before COVID became part of our daily vocabulary, the foodservice and beverage industry had high rates of mental health challenges and substance use issues. It can be a stressful job at the best of times and the long, variable hours and fast pace make it difficult to always tak...
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What does the future hold for foodservice?

What does the future hold for foodservice? Here are 7 top trends to keep you on track   Hindsight is 2020, as the old expression goes. Certainly, as we rounded the corner in 2019, the prospect of a bright new year was uppermost in our minds.   Who could have foreseen a pandemic that would upend every aspect of foodservice? B...
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Opening a Drive Thru?

Make your Drive Thru Safe and Tasty   Have you opened a drive-thru to supplement income from takeout and delivery? Here are some key considerations to make sure you have the safest, cleanest window selling environment, from Paul Medeiros, Managing Director, Consulting, Technical and Retail Audit Services at NSF International.   ...