Yes, you can deliver food during the Coronavirus pandemic. Here's how!
In an effort to prevent further spread of COVID-19 people will be social-distancing, and the demand for at home delivery orders will be drastically increasing. How can your business make sure that they are prepared to deliver food to customers safely?
According to the CDC and FDA, COVID-19 cannot be transmitted through food. The possibly more significant issue is spreading the virus from food delivery driver to customer or vice-versa. However, your restaurant can deliver food during the pandemic as long as you take the proper precautions, here's how:
The health of food delivery drivers is a priority.
Any food delivery drivers who have been diagnosed with COVID‑19 should be individually asked to self‑isolate by management to avoid any further spread of the virus. As a business, it is in your best interest to remain transparent to customers on your policies regarding sick employees.
Follow foodservice best practices.
It is essential to keep up to date with restaurant best practices for food handling at this time. This includes ensuring proper sanitation of surfaces, food handlers and food preparation environments, and that all food is properly sealed in tamper‑evident packaging.
Invest in good packaging.
A few extra cents to buy the right to-go packaging will end up saving you in the long run by preventing damaged food and keep items fresh for longer. To stand out amongst competition, you can try trendy ECO-friendly packaging as well. Also, clear packaging allows food delivery drivers to check orders at-a-glance before leaving the restaurant and completing the delivery. This will avoid and confusion or mistakes.
Encourage customers to leave delivery instructions.
For the safety of your delivery drivers and customers it may be best for them to avoid 1-1 contact with each other. While the customer is ordering food, make a note to ask what their preferred delivery instructions are, and ask if it is possible to leave the food in an alternative location, for example placing food at the door.
Wash hands and keep delivery cars clean.
Hand washing is the most important thing people can do to protect themselves and others. Provide food delivery drivers with disinfectant wipes, hand sanitizer, as well as gloves to help them protect themselves and keep their vehicles clean of any germs. Germs can live on surface, instruments and packaging that people touch, including take-out containers and utensils for nine days. Other recommended hygiene practices include not touching your face with unwashed hands, as well as making sure to cough or sneeze into a bent elbow or tissue.
The health and safety of your food delivery drivers and customers is the top priority in times such as these. Make sure to take proper precautions to keep everyone safe.
If you would like further advice on your safe food delivering options please contact your territory manager.